BSBCMM301B Process customer complaints Training Materials
Designed with premium features, your BSBCMM301B Process customer complaints will be supplied on an unlimited student license, so you are free to deliver and assess training to as many students as your RTO enrolls with no additional licensing fees.
These resources will come with editable Word format, so you can modify for your RTO’s compliance. Materials will be branded with your logo prior to delivery.
Find and demonstrate where Performance Criteria, Knowledge Evidence, Performance Evidence and other assessment requirements are found in your new training materials!
The mapping matrices you will receive with your BSBCMM301B RTO resources are an essential compliance tool and invaluable when you are audited.
Unit by Unit Learning Resources
This BSBCMM301B RTO training materials package was developed in a unit-by-unit format. There is a set of learning and assessment workbooks per unit of competency.
You can select from a range of elective units to design your own BSBCMM301B packaging to meet the needs of your learners.
Editable Assessment Tools
Your BSBCMM301B training resources will be delivered in digital format, and assessment materials are normally in fully editable Word format. Some information documents supplied to support training and assessment may be in PDF or other appropriate file formats.
Unlimited Student License
Deliver and assess training to as many students as you want using the BSBCMM301B Process customer complaints RTO training resources!
This package is delivered in digital format with an unlimited student license. This means there is just a single upfront license fee and no more fees to pay to use the materials, no matter how many students you train.