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CHCSOH024 Support sustainable tenancies RTO Training Materials

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Total student enrolments:

240

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Housing and homelessness services need skilled workers who can help clients establish, maintain and sustain tenancies through practical support, early risk identification and coordinated referrals. For your RTO, CHCSOH024 offers a valuable pathway unit for learners preparing for roles in tenancy, community housing and support services.

  • Industry relevance: Skills apply in community housing, homelessness services, tenancy support and outreach environments.
  • Training pathway: The unit supports learners progressing into housing, community services and client support roles.
  • Practical learner outcomes: Learners develop the capability to assess tenancy risks, develop support strategies, communicate with stakeholders and connect clients with services.
  • Scope growth opportunity: It is a logical addition for RTOs delivering housing, homelessness, community services or case management training.

Editable files, learner materials, assessment tools and assessor guidance support structured delivery with less preparation. Explore the available CHCSOH024 training resources.

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What’s Included in These CHCSOH024 training materials

CHCSOH024 RTO Learning Materials

These structured learning materials support consistent delivery, learner engagement and practical application across Australian RTO training environments.

  • Learner Guide: Provides clear unit content, activities and guidance to help learners build the knowledge and skills required for effective delivery.
  • Self-Study Guide: Supports independent learning with structured content and activities that reinforce understanding between facilitated sessions.
  • Classroom Activities: Provides practical, discussion-based exercises that help trainers connect sustainable tenancy concepts with workplace situations.
  • PowerPoint Presentation: Delivers session-ready visual content that helps trainers explain key topics consistently and professionally.
  • Session Plan: Outlines delivery sequences, timings and learning activities so trainers can manage structured and purposeful sessions.

CHCSOH024 Assessment Tools

These assessment tools provide a coordinated framework for gathering evidence, supporting assessor decisions and maintaining organised RTO assessment processes.

  • Student Assessment Pack: Presents assessment instructions, tasks and evidence requirements in a clear format for learners to complete and submit.
  • Trainer/Assessor Assessment Pack: Supports consistent assessment decisions with assessor instructions, benchmarks and guidance for reviewing learner evidence.
  • Assessment Mapping Document: Links assessment activities to unit requirements, helping RTOs confirm coverage and support validation processes.
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Built Around Real Workplace Contexts

The Standards for RTOs require training and assessment to reflect genuine workplace conditions, current industry expectations and the practical responsibilities learners will encounter on the job. Delivery of CHCSOH024 Support sustainable tenancies should therefore connect knowledge and assessment with authentic workplace practice in tenancy support settings.

Our CHCSOH024 training materials help trainers connect learning with activities such as assessing tenancy needs, communicating with tenants and service providers, identifying risks, supporting tenancy plans, making referrals, documenting interactions and responding to emerging tenancy issues.

Community Housing Services

In community housing, workers support tenants to establish and maintain appropriate housing arrangements while responding to changing needs, risks and support requirements.

The resources help trainers contextualise learning and assessment through tenant communication, goal setting, tenancy sustainment planning, referral pathways and accurate case documentation.

Homelessness and Tenancy Support Services

Tenancy support workers may assist people transitioning from homelessness or temporary accommodation into housing, helping them understand their responsibilities and address barriers to sustaining a tenancy.

CHCSOH024 training resources support practical activities involving housing readiness, service coordination, problem-solving, tenant advocacy, follow-up contact and recording outcomes in line with organisational procedures.

Social Housing and Property Management Teams

Within social housing and property management teams, sustainable tenancy support may involve monitoring tenancy concerns, liaising with landlords or housing officers and responding to maintenance, compliance or communication issues.

Trainers can use the CHCSOH024 RTO training materials to build realistic scenarios around inspections, rent or arrears discussions, maintenance reporting, privacy, documentation and collaborative responses to tenancy risks.

Any Delivery Mode

The editable CHCSOH024 learning materials support classroom delivery, workplace delivery, blended learning and online delivery. Trainers can contextualise learning activities, examples and assessments for their learner cohort, local housing environment and organisational procedures.

Common RTO Questions

How are the resources delivered after purchase?

The CHCSOH024 RTO materials are provided in a convenient digital format, allowing your RTO to access, download and prepare the files for delivery without waiting for physical shipment.

What is included in the resource package?

The package includes structured CHCSOH024 learning materials to support learner engagement, assessment preparation and trainer-led delivery. Content is organised so trainers can quickly identify the files needed for their program.

Can trainers customise the materials for our learners?

Yes. The CHCSOH024 training resources are designed for practical contextualisation, allowing trainers to adapt examples, activities and delivery approaches to suit their organisation, learner cohort and service environment.

Does the purchase include licensing and future updates?

Purchase includes a licence for use within the acquiring RTO, subject to the applicable licence terms. Where updates are released, customers can access revised CHCSOH024 RTO training resources in line with the provider’s update policy.

Can these materials support validation and audit preparation?

Yes. The CHCSOH024 RTO learning materials are designed for compliance and can support your internal review, validation and audit preparation processes. Trainers and compliance staff should still check the resources against current requirements and their RTO’s policies.

These CHCSOH024 training resources are developed to support compliant delivery under the Standards for RTOs. Always confirm current unit requirements and packaging rules on training.gov.au before delivery.

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Hear What RTOs Say About Our Awesome RTO Training Materials

Amit T. profile picture
Amit T.
2 years ago
Just sharing my experience with these resources. The resources that we have purchased from RTO Learning Materials were expectional during audit and mainly when these were implemented with trainers and students. At start it was a bit hard for our trainer's to fully absorb these resources as they are very detailed as compared to the old ones that we have been using but once trainers were able to complete their learning it was a piece of cake to collect and collate evidence from students. Furthermore, during our pre-validation meetings we have also observed that the learning component is very well covered thereby providing enough information for our trainers to keep students engaged at all times. I would also like to highlight a staff member from sales team 'Mr. Amar Shah' who has been exceptional in his service and goes beyond his call of duty. Thank you Amar and RTO Learning Materials for all your support. Regards, Amit Thakur
Amar S. profile picture
Amar S.
2 years ago
Christopher R. profile picture
Christopher R.
2 years ago
Was pretty straight forward. Good service and gave me what I needed
Ann M. profile picture
Ann M.
2 years ago
Great SCORM packages that work perfectly with our LMS. Excellent service. Very easy to deal with.
Salim A profile picture
Salim A
3 years ago
Great company to deal with, have been very happy with the quality of the training resources from RTO Learning Materials.
Angela T. profile picture
Angela T.
4 years ago