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(latest NCVER data)Confident use of computers, mobile devices, peripherals and workplace applications helps learners complete routine digital tasks accurately and safely. For your RTO, TLIK2010 adds a practical foundation for digital capability across entry-level business, administration, retail and service programs.
These TLIK2010 training resources include editable files, learner materials, assessment tools and assessor guidance for structured delivery; explore the available package.
These structured learning materials support consistent delivery and help RTOs provide practical, accessible content for workplace-based training.
These assessment resources give trainers practical tools to collect evidence, make consistent judgements and maintain organised assessment records.
This unit is part of nationally recognised training for the following qualifications:
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The Standards for RTOs require training and assessment to reflect genuine workplace conditions, current industry expectations and the way tasks are performed in practice. This means learners need opportunities to use infotechnology devices in realistic workplace situations, following organisational procedures and demonstrating safe, effective and reliable work practices.
Our TLIK2010 training materials help trainers connect learning with genuine workplace activities, including operating computers, tablets, printers and other devices, accessing workplace applications, managing files, following security procedures, reporting faults and completing routine documentation.
In office environments, workers use desktop computers, laptops, printers, scanners and mobile devices to complete communications, data entry, document management and administrative tasks.
TLIK2010 RTO training materials help trainers contextualise activities around logging on securely, creating and saving files, using workplace software, managing information and reporting equipment or access issues according to organisational procedures.
Retail and customer service workers commonly use point-of-sale terminals, tablets, barcode scanners, customer databases and communication devices while assisting customers and completing daily transactions.
Using TLIK2010 training resources, trainers can develop practical scenarios involving device operation, customer information, transaction support, password security, basic troubleshooting and escalation of faults to the appropriate person.
Warehousing and logistics workplaces rely on handheld scanners, tablets, computers and mobile communication devices to record stock movements, check orders and update workplace systems.
TLIK2010 learning materials support contextualised learning and assessment through activities such as scanning items, entering accurate information, following device care procedures, checking connectivity and documenting or reporting equipment problems.
The editable RTO resources support classroom delivery, workplace delivery, blended learning and online delivery. Trainers can contextualise learning activities, examples and assessments for their learner cohort, workplace environment, available devices and organisational procedures.
Our TLIK2010 training resources are supplied in a convenient digital format, allowing RTOs to access, download and implement the materials promptly after purchase.
The package includes structured learning and assessment documentation designed to support delivery, trainer preparation and consistent learner outcomes. The product description outlines the specific files and inclusions.
Yes. Trainers can contextualise examples, workplace scenarios and delivery activities to suit their learners and business environment while retaining alignment with the unit requirements.
The resources are designed to help trainers and RTOs organise delivery and assessment evidence for internal review, validation and audit preparation. RTOs should apply their own quality processes and retain appropriate records.
Licensing details are provided with the purchase information and generally cover use by the purchasing RTO. Updates may be issued when required, so RTOs should review current product information and confirm the materials remain suitable before delivery.
These TLIK2010 training resources are developed to support compliant delivery under the Standards for RTOs. Always confirm current unit requirements and packaging rules on training.gov.au before delivery.
RTOs: Get Free Samples, More Info and Pricing
RTOs: Get Free Samples, More Info and Pricing
By submitting this form, you agree to the RTO Learning Materials Privacy Policy.