FNSBNK411 Coordinate small business customer portfolios
FNSBNK412 Align banking products with the needs of small business customers
FNSBNK414 Promote mobile banking services
FNSBNK415 Provide mobile banking sales and services
FNSBNK511 Manage banking and service strategy for small business customers
FNSCRD302 Monitor and control accounts receivable
FNSCRD311 Process applications for credit
FNSCRD401 Assess credit applications
FNSCRD412 Establish and maintain appropriate security options for credit facilities
FNSCRD415 Manage overdue customer accounts
FNSCRD513 Promote client understanding of the role and effective use of consumer credit
FNSCUS403 Deliver a professional service to customers
FNSCUS504 Manage premium customer relationships
FNSCUS511 Develop and maintain professional relationships in financial services industry
FNSCUS513 Review business performance
FNSCUS515 Determine client financial requirements and expectations
FNSCUS516 Record and implement client instructions
FNSFLT211 Develop and use personal budgets
FNSFLT212 Develop and use a savings plan
FNSFLT213 Develop knowledge of debt and consumer credit
FNSFLT214 Develop knowledge of superannuation
FNSFLT215 Develop knowledge of the Australian financial system and markets
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