ICTSAD610 Analyse stakeholder requirements
ICTSAD611 Manage assessment and validation of ICT solutions
ICTSAD612 Implement and maintain uses of containerisation
ICTSAD613 Install and configure container orchestration services
ICTSAS210 Update and maintain hardware, software and documentation inventories
ICTSAS211 Develop solutions for basic ICT malfunctions and problems
ICTSAS212 Record the requirements of client support requests
ICTSAS213 Maintain the integrity of ICT systems
ICTSAS214 Protect devices from spam and destructive software
ICTSAS215 Protect and secure information assets
ICTSAS216 Maintain ICT equipment and replace consumables
ICTSAS217 Connect a home based local wireless network
ICTSAS218 Obtain and connect hardware peripherals
ICTSAS305 Provide ICT advice to clients
ICTSAS308 Run standard diagnostic tests
ICTSAS309 Maintain and repair ICT equipment and software
ICTSAS310 Install, configure and secure a small office or home office network
ICTSAS311 Maintain computer hardware
ICTSAS312 Provide basic system administration
ICTSAS428 Hand over ICT system components to clients
ICTSAS432 Identify and resolve client ICT problems
ICTSAS433 Update ICT client support procedures and assist with policy development
ICTSAS436 Evaluate ICT system status
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