TotalVET Training Resources

Terms and Conditions of Sale

• Materials are supplied on a “One-Off” Upfront Payment model.
• You are free to train Unlimited Students within your own RTO with No Ongoing Fees.
• License period lasts for the lifetime of the unit/qualification release.
• Most materials are delivered in editable Word format for easy modification and distribution to your students. Materials may include a mix of file formats including PDF.
• No resale or distribution of the materials to other organisations (except official regulatory bodies).
• Materials may be re-branded, and otherwise modified and contextualise for compliance and to suit your RTO’s needs.
• Training materials may be printed, uploaded to your own LMS or distributed to students in digital format using secure methods.
• Resources are delivered in digital format via a secure download link for easy use and distribution. Please allow 3-7 business days for delivery.
• It is the responsibility of the RTO to ensure the training materials are contextualised, and align with their Training and Assessment Strategy and all other compliance documents.
• It is the responsibility of the RTO to ensure their unit selection meets qualification or skillset packaging rules.
• It is strongly recommended you validate and contextualise any training resources purchased from any training resource provider prior to audit.
• Compliant Learning Resources cannot refund or exchange materials for a change of mind once they have been delivered.

Delivery Timeframes

• Once order is confirmed, we will generate an invoice for the training resources requested.
• Once payment is made, it may take up to 1-2 business day for funds to clear to our account and finance to verify receipt of payment.
• When payment is confirmed we will confirm any remaining details required before delivery.
• Within 1-2 business day, we’ll send you a copy of the license agreement to sign and return to us.
• Once all required information and the signed license agreement has been received, we’ll process the order and typically deliver materials within 2-5 business days.
• Your materials will be delivered in digital format via a secure document delivery service (Dropbox, SharePoint or similar application).

Please note that we work on a ‘first-come, first-served’ basis to be fair to all our clients. Orders go into the delivery queue once payment and licensing have been finalized and all required information received. Delays to those steps may result in your order taking longer to be processed and delivered.

Note: As of 1st July 2018, in certain kinds of audits ASQA no longer offers an opportunity for rectification if non-compliances are identified at audit. This affects initial RTO registration audits. It is critical you allow yourself enough time to fill any gaps, fully contextualise, and understand your training materials before taking them to audit.

Ultimately it is the responsibility of the RTO to ensure all compliance requirements are met at audit. No training resource provider can guarantee full compliance at audit.