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CHCAGE009 Provide services for older people Training Resources

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Services for older people help workers provide respectful, person-centred support that recognises individual needs, preferences, independence, and wellbeing. For your RTO, CHCAGE009 can support a practical aged care offering with broad commercial value:

  • Aged care service relevance: Older person support skills are useful for aged care workers, personal care workers, community care workers, disability support workers, and client service teams.
  • Strong pathway fit: This unit can support aged care, individual support, community care, disability support, residential care, and client services pathways.
  • Practical learner outcomes: Learners can build skills in supporting older people, respecting preferences, communicating effectively, recognising needs, and working within care procedures.
  • Natural scope extension: If your RTO delivers aged care or individual support training, this unit can add a practical older person support outcome.

These CHCAGE009 training resources give trainers practical support for teaching person-centred care, respectful communication, older person wellbeing, support planning, and care procedures. Purchase training resources designed to help your RTO deliver this unit with clear structure, editable content, and assessment support.

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Inclusions

What’s Included in Your CHCAGE009 RTO Training Resources:

These CHCAGE009 RTO resources help trainers deliver older person support content with practical support for person-centred care, communication, independence, wellbeing, needs recognition, and workplace procedures.

CHCAGE009 Learning Materials

Resource What It Does for Your RTO
Learner Guide A student-facing guide that explains support for older people in practical language, helping learners understand dignity, independence, communication, wellbeing, preferences, and care procedures.
Learning Activity Booklet (Student Version) A formative workbook that helps learners practise recognising older person support needs, responding respectfully, and applying care principles before assessment.
Learning Activity Booklet (Trainer Version) A trainer version with benchmark responses and checking guidance, supporting review of learner care knowledge, communication responses, and person-centred support activities.
PowerPoint Presentation A ready-to-use presentation that helps trainers explain ageing, support needs, person-centred practice, dignity, independence, communication, and care team responsibilities.
Learning Resource Mapping Tool A mapping document showing where learning requirements are covered, helping your team support delivery planning and validation preparation.

CHCAGE009 Assessment Tools

Resource What It Does for Your RTO
Assessment Workbook A learner assessment document with task instructions and evidence prompts for providing services to older people in care-based scenarios.
Assessor Guide An assessor resource with benchmark guidance to help assessors review older person support evidence, communication, procedure knowledge, and care responses consistently.
Observation Forms and Assessor Checklist Observation tools help assessors record how learners communicate respectfully, support preferences, follow procedures, and respond to older person needs.
Assessment Mapping Document A detailed mapping reference that connects assessment tasks to unit requirements, supporting assessment review and validation preparation.

Also Included in Your CHCAGE009 RTO Materials

Inclusion What It Means for Your RTO
Audit Assist Guarantee If an official regulatory audit identifies an issue with your resources, we provide rectified assessment tools and a written summary outlining the updates at no extra cost.
Feedback-Based Enhancements Your CHCAGE009 training materials may receive non-regulatory refinements from feedback, helping your team access improved resources when enhancements are available.
Unlimited Student Licence Use these CHCAGE009 resources across older person support cohorts without ongoing per-student resource fees for repeat delivery.
Editable Digital Formats Your CHCAGE009 RTO materials are supplied in editable digital files so aged care scenarios, support tasks, and workplace examples can be contextualised.

Want to review the package before you purchase training resources? Request a free sample of our CHCAGE009 training resources and see how the resources can support your delivery.

Qualifications That Include CHCAGE009 Provide services for older people

This unit is part of nationally recognised training for the following qualifications:

Always confirm current packaging rules for your release on training.gov.au.

Bea Montenegro

Developed by

Bea Montenegro

Bea Montenegro is a Development Project Manager from Compliant Learning Resources, with experience in instructional design, assessment validation, and project management within the Australian VET sector. Her work focuses on coordinating development workflows and helping shape structured, practical training materials for real-world delivery settings.

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Built for the Environments Where This Training Happens

Under the Standards for RTOs, training and assessment must reflect real industry and workplace conditions. ASQA will look at whether your CHCAGE009 materials support practical delivery, clear evidence, and workplace-relevant assessment for learners providing services for older people.

Our CHCAGE009 training resources help trainers connect aged care support to dignity, independence, communication, wellbeing, care procedures, and person-centred practice.

Residential Aged Care Settings

Residential care workers support daily routines, wellbeing, communication, and personal preferences. These resources help trainers connect older person support to practical care relationships.

Home and Community Care

Home care workers may support older people in varied environments while respecting independence and routines. The content gives trainers practical ways to frame support in familiar living settings.

Individual Support and Client Services

Support workers need to recognise changing needs and communicate with care teams. These resources help trainers show how person-centred support applies across different aged care service contexts.

Any Delivery Mode

Your RTO can deliver these editable CHCAGE009 training materials through care-focused workshops, blended delivery, or online learning. Trainers can adapt support scenarios, communication activities, and care examples to suit learner settings.

Common RTO Questions

Do these CHCAGE009 RTO training materials support person-centred care activities?

Yes. The resources support delivery around dignity, independence, preferences, communication, wellbeing, and practical support for older people.

Can the CHCAGE009 materials be adapted for residential or home care?

Yes. Your RTO can contextualise the editable resources for residential aged care, home care, community care, disability support, or individual support environments.

How do these CHCAGE009 RTO learning materials support practical care evidence?

The assessment tools prompt learners to respond to care scenarios, communicate respectfully, and apply support procedures. Observation tools can help assessors review practical care behaviours.

Do these CHCAGE009 RTO resources include trainer and assessor support?

Yes. Trainers receive learner content, activity guidance, a presentation, benchmark support, observation tools, and mapping documents to support structured delivery and assessment.

Can I review a sample before I purchase training resources?

Yes. You can request a sample before you purchase training resources to review the older person support content, assessment design, editable format, and product inclusions. This helps your RTO decide whether the CHCAGE009 resources suit your aged care delivery.

These CHCAGE009 training resources are developed to support compliant delivery under the Standards for RTOs. Always confirm current unit requirements and packaging rules on training.gov.au before delivery.

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Hear What RTOs Say About Our Awesome RTO Training Materials

Amit T. profile picture
Amit T.
2 years ago
Just sharing my experience with these resources. The resources that we have purchased from RTO Learning Materials were expectional during audit and mainly when these were implemented with trainers and students. At start it was a bit hard for our trainer's to fully absorb these resources as they are very detailed as compared to the old ones that we have been using but once trainers were able to complete their learning it was a piece of cake to collect and collate evidence from students. Furthermore, during our pre-validation meetings we have also observed that the learning component is very well covered thereby providing enough information for our trainers to keep students engaged at all times. I would also like to highlight a staff member from sales team 'Mr. Amar Shah' who has been exceptional in his service and goes beyond his call of duty. Thank you Amar and RTO Learning Materials for all your support. Regards, Amit Thakur
Amar S. profile picture
Amar S.
2 years ago
Christopher R. profile picture
Christopher R.
2 years ago
Was pretty straight forward. Good service and gave me what I needed
Ann M. profile picture
Ann M.
2 years ago
Great SCORM packages that work perfectly with our LMS. Excellent service. Very easy to deal with.
Salim A profile picture
Salim A
3 years ago
Great company to deal with, have been very happy with the quality of the training resources from RTO Learning Materials.
Angela T. profile picture
Angela T.
4 years ago